Terms & ConditionsPrivacy PolicySubscription AgreementCookies Policy

Terms & Conditions

Alt+F0 Terms of Use

Alt + F0 provides information on our website (the "Site") subject to the following terms and conditions (the "Terms of Use"). The terms "we," “our,” “us,” and “Alt + F0” refer to Alt + F0. The term "you" refers to each individual user of this site and, if applicable to your use, your employer or firm. By accessing or using the site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms of Use and our Privacy Policy. If you disagree with these Terms of Use and our Privacy Policy (as amended from time to time) or are dissatisfied with this Site, your only remedy is to discontinue using this Site.


Please review the Alt + F0 Privacy Policy, which also governs your visit to the Site, so that you may understand our privacy practices.

Scope and Accuracy of Information

In making this Site available, no client, advisory, fiduciary or professional relationship is implicated or established and neither Alt + F0 nor any other person is, in connection with this Site, engaged in rendering auditing, accounting, tax, legal, advisory, consulting or other professional services or advice. Neither this Site nor any content on or accessed through this Site shall be considered a substitute for the independent investigations and the sound technical and business judgment of the user of this Site and the user should consult with a professional advisor familiar with your particular factual situation for advice or service concerning specific matters. Alt + F0 attempts to be as accurate as possible when describing our organization and services on the Site; however, to the extent permitted by applicable law, we do not warrant that the services or content available on the Site are accurate, complete, reliable, current or error-free.

Intellectual Property

Unless otherwise noted, Alt + F0 owns all content available on this Site, including but not limited to the text, photographs, images, graphics, audio clips, and any compilation or arrangement thereof (the "Content"). All Content is protected by United States and international laws regarding copyrights, trademarks, trade secrets and other proprietary rights. The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are owned by Alt + F0, in the United States or other countries, and are protected by United States and international trademark laws. All other Trademarks not owned by us that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Alt + F0.

Limited License

Alt + F0 grants you a limited, revocable, and non-exclusive license to access and make personal use of the Site. Please note that you may not frame or utilize framing techniques to enclose the Site or any portion thereof without our prior written consent. The limited license set forth herein does not include the right to:(i) copy, modify or download, other than as expressly permitted, the Site or its Content (except caching or as necessary to view the Content); (ii) make any use of the Site or its Content other than for your personal informational purposes, and if applicable, for informational purposes for your employer or firm; (iii) create any derivative work based upon either the Site or its Content; or (iv) use any meta tags or any other "hidden text" utilizing the name or Trademarks of Alt + F0 without our express written consent.A website that links to our Site (i) may link to, but not replicate, our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; and (iv) may not link to any page of the Site other than the home page. Alt + F0may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link. Any unauthorized use by you of the Site terminates the limited license set forth in this section without prejudice to any other remedy provided by applicable law.

Links to Other Websites

Links on this Site may lead to websites maintained by individuals or organizations other than Alt + F0. These links are for your convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service or website. We are not responsible for such websites or their content, and we make no representation or warranty regarding the accuracy, timeliness, suitability or any other aspect of the content located on such websites, and we do not monitor nor endorse such websites or content.

Representations and Warranties; Limitations of Liability



You agree to defend, indemnify and hold Alt + F0 harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third-party claim, action, or demand resulting from your use of the Site.DisputesWith respect to any dispute regarding the Site, your rights and obligations and all actions contemplated by these Terms of Use shall be governed by the laws of the state of Illinois, as if the Terms of Use were a contract wholly entered into and wholly performed within Illinois. Any dispute relating in any way to your visit to the Site shall be submitted to confidential arbitration before a single arbitrator in Chicago, Illinois, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in Illinois, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be administered by the American Arbitration Association and governed by AAA’s then prevailing rules. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Copyright Complaints

Alt + F0 respects the intellectual property of others. If you believe that your work has been copied on the Site in a way that constitutes copyright infringement, please click here info@altf0.com to notify us of claimed infringement.

Statement on Slavery and Human Trafficking

Alt + F0 is a global professional services firm committed to achieving sustainable results in partnership with our clients. We bring a depth of expertise in strategy, operations, advisory services, technology, and analytics to drive lasting and measurable results in the healthcare, higher education, life sciences and commercial sectors. As a leading consulting firm, we are committed to upholding the highest moral, ethical, and legal standards in everything we do. Our Code of Business Conduct and Ethics reinforces and enhances this commitment by setting out the standards and expectations regarding individual and business conduct. These expectations require our employees to demonstrate ethical leadership and promote a work environment that upholds our reputation for integrity, ethical conduct, and trust. Further, we encourage employees to report any behaviors or activities that they believe to be unethical or unlawful to senior management, the Legal Department or through the company’s 24-hour Helpline. Because of the nature of the services we provide as well as the policies and procedures in place that govern employee conduct, we consider ourselves to be at low risk of slavery, unlawful child labor or human trafficking existing within our own business. Regarding our supply chains, we make little use of services demanding unskilled labor and those products and services we use are sourced from reputable suppliers. In addition, our vendors are screened against a database comprised of information from approximately 50 government agencies to determine if any sanctions have been imposed on the vendor. We will remain vigilant to minimize any exposure to the risk of slavery or human trafficking in our supply chain and will periodically assess our vendor contracts and sourcing processes to ensure that our zero tolerance towards slavery, unlawful child labor and human trafficking is upheld.


This Site and its Content are made available only to provide information about Alt + F0. Alt + F0 maintains this Site in Chicago, Illinois, USA, and makes no representation that this Site or any content on or accessed through the Site are appropriate or available for use in other jurisdictions. You are responsible for compliance with all applicable laws and regulations (Certain state law limitations may affect the manner in which we are retained. For example, see California's Public Insurance Adjuster's Act (Cal. Ins. Code § 15006 to 15032).You acknowledge and agree that these Terms of Use, together with our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications. Alt + F0 reserves the right, in our sole discretion, to change these Terms of Use at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms and conditions.In the event that any provision of these Terms of Use shall be unenforceable or invalid under any applicable law or be so held by any applicable court decision, such unenforceability or invalidity shall not render these Terms of Use unenforceable or invalid as a whole. Alt + F0will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.If you have any questions regarding these Terms of Use, please contact us by e-mail at contact@altf0.com.

Privacy Policy

Alt + F0 is committed to protecting your privacy when you interact with us.

This Privacy Policy (“Privacy Policy or “Policy”) sets out the privacy practices for Alt + F0 with respect to information, including Personal Data (which means any information relating to an identified or identifiable natural person), we obtain from and about individuals interacting with Alt + F0and its websites, mobile applications, and services. All Personal Data that we collect, other than information collected in the employment context, is subject to this Privacy Policy.

Please read the information below to learn about the Personal Data collected about you and how it is used. Please note that there is a separate Terms of Use found in the “Terms andConditions” hyperlink located at the bottom of our website. We may revise this Privacy Policy from time to time and will do so by posting additions or modifications to this page. The most current version of the Policy can always be reviewed by clicking on the “Privacy Policy” link located at the bottom of our website.If you are visiting our site from the European Union (“EU”) or where applicable EU data protection laws so provide, please see the section below titled, “Your EU Privacy Rights” for additional information.

Types of Personal Data Collected

The type of Personal Data we collect depends on how you use this website or interact with Alt + F0. When you visit our publicly available website, we may collect the following types of information, including Personal Data, from you:

  • Contact information
  • Event registrations and preferences
  • Feedback and reviews or request for support
  • Log files, information collected by cookies and similar technologies about the pages viewed, links clicked and other actions taken when accessing our website, which may be considered Personal Data under applicable laws (see our Cookie Policy for more information).
  • Activities, interactions, preferences, transactional information and other computer and connection information (such as IP address) relating to the use of our website and our services
  • Resume and applicant information for those applying to job openings

When you conduct business with Alt + F0, we may collect the following types of Personal Data:

  • Contact information
  • Financial and billing information
  • Feedback and reviews or request for support
  • Activities, interactions, preferences, transactional information and other computer and connection information

If you apply for employment with Alt + F0, we may collect and process Personal Data to administer and evaluate the application.

Alt + F0 also collects Personal Data from other Alt + F0 entities (including those listed at the beginning of this Policy). In addition, Alt + F0 receives Personal Data from third parties who provide services to us, such as web analytics providers.

How We Use Personal Data

Alt + F0 collects and uses Personal Data for our legitimate interests as set out herein, or based on your consent (in which case we would ask you separately to provide your consent to a particular processing activity):

  • Personalizing information about our services
  • Personalizing your experience on our website
  • Providing services and support to our customers, which may also be necessary for the performance of a contract with you
  • Conducting business with our suppliers and other third parties

Considering resumes and applications received by applicants for job vacancies with Alt + F0 entities, including all elements of the procedure leading up to making a decision whether to offer, subject to any appropriate background checks, the applicant a position. Some job applicant data processing may also be necessary to comply with legal obligations.

Other purposes disclosed at the time of collection or otherwise compatible with the above and applicable law.

In instances where information is transferred to Alt + F0 through a client data controller and Alt + F0 is acting as the processor, the processing is necessary for the performance of a contract or for our legitimate interest to provide the requested services to our clients. Alt + F0 will assist the client data controller in complying with its legal obligations and the Privacy Shield Principles, discussed below in the International Transfers of Your Personal Data section, where applicable.

With Whom We Share Personal Data

Alt + F0 may share Personal Data we collect with the following categories of third parties and for the following purposes:

  • Subsidiaries who process Personal Data on behalf of Alt + F0 for the purposes of supporting and providing services to its customers
  • Third party service providers contracted to provide services on behalf of Alt + F0 for discrete business purposes
  • Other corporate entities when a business transaction occurs such as a merger or acquisition

Alt + F0 may disclose Personal Data in special cases when we have a good faith belief that it is necessary: (a) to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; (b) to protect and defend our rights or property; (c) to enforce the website Terms and Conditions; or (d) to protect the interests of our users or others.

Retention of Data

We will keep your Personal Data as reasonably necessary to fulfill the purposes for which Personal Data is collected as stated herein; for as long as is necessary for the performance of the contract between you and us, if any; and to comply with legal and statutory obligations, such as in tax, trade and corporate laws. When we no longer need your Personal Data for our purposes, we will destroy, delete or erase that Personal Data or convert it into an anonymous form. Choice You Have About How Alt + F0 Uses Your Personal DataWe strive to provide you with as many choices and as much control as possible regarding the Personal Data you provide to us.If you have questions, complaints or concerns regarding this Privacy Policy or wish to access your Personal Data, or update, change or remove your Personal Data, please contact privacy@altf0.com.

How Alt + F0 Protects Your Personal Data

Alt + F0 takes reasonable and appropriate measures to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the data.


This website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Site or as otherwise described herein. We encourage you to read the privacy notices of other websites you link to from our Site or otherwise visit.

Children's Privacy

This website is not intended for children under the age of 13. We will not knowingly collect information from website visitors in this age group. By using the Site, you represent that you are age 13 or over. If you believe that a child may have provided his or her Personal Data to us, please contact us using the contact information at the end of this Policy. In the event that we become aware that we have collected Personal Data from a child under the age of 13, we will dispose of that Personal Data immediately.

California Do Not Track Disclosures

When you visit a website (such as Alt + F0’s website), your browser automatically shares certain information with that website, such as your IP address and other device information, which may also be considered Personal Data under applicable laws. Some of this data may also be sent to third-party content providers (for example: advertisers, website analytic companies, etc.) that provide content on the website. Such sharing may allow the website and/or content providers to track you over time and across multiple websites. At this time, Alt + F0’s website does not respond to Do Not Track beacons sent by browser plugins as there is not yet a common agreement about how to interpret Do Not Track signals from browsers. Please visit our Cookie Policy to learn even more about cookies and similar technologies.

International Transfers of Your Personal Data

By using the website or providing Personal Data to Alt + F0, your Personal Data may be transferred to the United States where Alt + F0 is headquartered. If you are not a resident of the United States, your country’s laws governing data collection and use may differ from those in the United States. For example, the data protection laws of the United States have not been found by the European Commission to provide the same level of protection as EU data protection law. Some of the third parties with whom we share your Personal Data are also located in third countries that do not provide the same level of protection to your Personal Data. Certain third countries have been officially recognized by the European Commission as providing an adequate level of protection (list available here) Transfers to third parties located in countries outside the European Economic Area (“EEA”) take place using an acceptable data transfer mechanism, such as the EU-U.S. Privacy Shield for transfers to self-certified U.S. organizations, the EU Standard Contractual Clauses, Binding Corporate Rules, approved Codes of Conduct and Certifications or in exceptional circumstances on the basis of permissible statutory derogations. Please contact privacy@AltF0.com if you want to receive further information or, where available, a copy of the relevant data transfer mechanism.

If you are in the EU or Switzerland, you have the right to access the Personal Data we possess and direct us to correct, amend or delete that information where it is inaccurate or has been processed in violation of the Privacy Shield Principles, as appropriate, in accordance with the Access Principle. Alt + F0may limit or deny access consistent with the Privacy Shield Principles.

Your EU Privacy Rights

If you are visiting the website from the EU or where applicable EU data protection laws so provide, you may exercise the following rights regarding your Personal Data:

Access. You have the right to obtain from us confirmation if your Personal Data is being processed and certain information in this regard.

Rectification. You have the right to request the rectification of inaccurate Personal Data and to have incomplete data completed.

Objection. You have the right, when we process Personal Data on the grounds of legitimate interests, to object to the processing of your Personal Data for compelling and legitimate reasons relating to your particular situation, except in cases where legal provisions expressly provide for that processing. In addition, you have the right to object at any time where your Personal Data is processed for direct marketing purposes.

Portability. You may receive your Personal Data that you have provided to us in a structured, commonly used and machine-readable format and have the right to transmit them to other data controllers without hindrance. This right only exists if the processing is based on your consent or a contract and the processing is carried out by automated means.

Restriction. You may request to restrict processing of your Personal Data (i) while we verify your request – if you have contested the accuracy of the Personal Data about you which we hold; (ii) if the processing is unlawful and you oppose the erasure of it and request restriction instead; (iii) if we no longer need it, but you tell us you need it to establish, exercise or defend a legal claim; or (iv) while we verify your request if you have objected to processing based on public or legitimate interest.

Erasure. You may request to erase your Personal Data if it is no longer necessary for the purposes for which we have collected it, you have withdrawn your consent and no other legal ground for the processing exists, you objected and no overriding legitimate grounds for the processing exist, the processing is unlawful, or erasure is required to comply with a legal obligation.

Right to lodge a complaint. You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your residence, or the location where the issue that is the subject of the complaint occurred.

Right to refuse or withdraw consent. Please note that in case we ask for your consent to certain processing, you are free to refuse to give consent and you can withdraw your consent at any time without any adverse negative consequences. The lawfulness of any processing of your Personal Data that occurred prior to the withdrawal of your consent will not be affected.

If you have questions about exercising any of those rights or their applicability to any of our particular processing activities or have questions about any data transfer mechanism or want a copy thereof, you may contact us at privacy@AltF0.com.

Contact Us

We have taken great measures to ensure that your visit to our website and your interactions with Alt + F0 are satisfying and that your privacy is respected. Unless otherwise stated, Alt + F0 is a data controller for Personal Data processed subject to this Policy. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at privacy@altF0.com or telephone at 1-415-465-2027.

Subscription Agreement

To view and read our subscription agreement, please click here.

Cookies Policy

This cookies policy describes the way in which any website ("Site") operated by Alt + F0 and/or any of its affiliates ("Alt + F0") stores or accesses information on the device that you use in order to access the Site.

By using the Site, you are providing your consent to Alt + F0 storing and using cookies and web beacons in accordance with this cookies policy. However, you can adjust the settings on the browser you use to view the Site to remove or limit the types of cookies that it accepts. More information about this is set out in the section "Managing Cookies" below.

What are Cookies?

Cookies are small text files that are placed on your computer, mobile or another device that you are using to access that website, so that the website can remember and identify it. They contain anonymous information and will typically include the name of the domain from which the cookie has come; the "lifetime" of the cookie; and a value, usually a randomly generated unique number.

They are widely used in order to make websites work, or work more efficiently, as well as to provide aggregate information to the owners of the site about their usage. For example, they enable a website to identify that when you move from one page to another you are not treated as a new user and so do not need to log on again. We also use cookies to help make your use of the Site clear and easy, to help improve the content of the Site and to personalize your visit.

Some websites will also use cookies to enable them to target their advertising or marketing based for example, on your location or browsing habits.Cookies can be set by the owner of the website itself ("first party cookies") or by other websites that provide content (such as advertising) for the website that you are viewing ("third party cookies").

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Web beacons

Web beacons are used for Google Analytics in order to communicate anonymous user data from our website to the Google Analytics database. An Alt + F0 in-house developer places the code on our site.

How the Site uses Cookies

We may send a cookie which may be stored by your browser on your computer's hard drive. We may also use that information to recognize your computer when you visit our Site, and to personalize our Site for you.

Some cookies used on the Site are temporary and remain on your device until you leave the Site, at which point they are deleted. These are often called session cookies. Session cookies are typically used on the Site to allow you to carry information across pages of the Site and avoid having to re-enter information, and to allow you to access stored information whilst you are logged into a user account on the Site.

Other cookies used on the Site remain on your device once you have left the Site (though how long will depend on the lifetime of the specific cookie). These are often called persistent cookies. Persistent cookies are typically used on the Site to help it recognize your device when you return to it, and to help us improve the structure of the Site by compiling anonymous, aggregated statistics that allow us to understand how users use the Site.The cookies used by the Site can be grouped into three categories.

  • Strictly necessary cookies. These are cookies that are required for the operation of the Site. They allow our web servers to respond to your actions on the Site and whilst browsing it. The Site will not work for you without these cookies.
  • Analytical cookies. These cookies allow us to see how visitors move around the Site when they are using it. This helps us to improve the way the Site works, for example, by ensuring that users are finding what they are looking for easily, and to analyses the effectiveness of our marketing campaigns.
  • Functionality cookies. These are used to recognize you when you return to the Site to remember your preferences and allow us to provide certain aspects of the Site's functionality.

Here's a list of the [main] cookies we use on the Site, and what we use them for. We may, from time to time, update or modify our cookies.If we do, we will update this list.

Analytical Cookies

Click here to view the Google Analytics privacy policy: https://www.google.com/policies/privacy/
You can disable the setting of cookies by Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies to analyze your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored on a Google server in the United States of America. Google use this information to assess your use of the website, providing reports on website activity for website operators and other website activity and internet related services. Google may transfer this information to third parties, if required by law or if third parties process the information on behalf of Google.

Google will not associate your IP address with any other data held by Google. utma, utmb, utmc and umtz are the four main cookies set by the Google Analytics service which enable website owners to track visitor behavior and measure site performance.

__utma: This cookie lasts for 2 years by default and distinguishes between users and sessions. It is used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customized by website owners.

__utmb : This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30-minutelife span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor.

__utmc: This cookie is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a session cookie which is destroyed when the user closes their browser. Where it is seen as a persistent cookie it is therefore likely to be a different technology setting the cookie.

__utmz : This cookie tracks where visitors have come to the Alt + F0 site, i.e.directly browsing to the site, using a search engine (tracks the search term used, etc.), as well as the geographical location of the visitor. It allows Google Analytics to report on how to "credit" a visit or successful ecommerce transaction.

Additionally, there is also a cookie called "F5" which comes from the load balancer, to ensure that the visitor's session is tied to the web server they initially get directed to in the load balancer rotation. Click here for an overview of privacy at Google: http://www.google.com/analytics/learn/privacy.html. To opt out of being tracked by Google Analytics visit http://tools.google.com/dlpage/gaoptout.

Functionality Cookies

Alt+F0 uses Vimeo as our third-party video hosting site. Information about Vimeo’s Cookie Policy can be found at: https://vimeo.com/cookie_policy. This cookie is used to obtain information about whether a visitor has previously accepted the Cookies Policy. This cookie has a numeric cookie policy value.

Managing Cookies
Disabling and Enabling Cookies

Most browsers allow you to refuse to accept cookies. Your browser may have a Help section or some other form of instructions which should explain how to do this. If you are using a smartphone, then the manufacturer should have instructions on its website explaining how to do this (for example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector).

Useful guidelines on how to do this for a number of popular computer browsers can be found at www.ico.org.uk/for_the_public/topic_specific_guides/online/cookies. Please note that if you do disable any cookies, this will have a negative impact upon the usability of many websites, including this one.